Privacy Policy

Last Changes to Privacy Policy: August 1, 2014

We are strongly committed to letting you know how we will collect and use your personal information. The policies below are applicable to data and information collected through the “Hopela” application, the affiliated network of websites, including www.hopela.com and its affiliated websites; all apps published by Hopela; and all other interactive features, services, and communications provided by Hopela (collectively “Hopela” or “we”, “us”, or “our”). We have established this privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather during your use of this Service, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered online through our Service. It does not apply to information that you may submit to us offline or by companies or organizations to which we may link or who may link to us.

By using our Service, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Service. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Service following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively or to personal information already in our possession, we will provide you with notice of the modifications or amendments.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at privacy@hopela.com.

What Information About Me Is Collected and Stored?

We collect two basic types of information from you in conjunction with your use of the Service, personal information and non-personal information. Personal information is information that you may supply to us, i.e., when you make a donation, complete a survey, register on the Service, upload content or provide your e-mail address. Personal information is any information that can individually identify you and includes, among other things, your name, e-mail address, telephone number, postal address, credit card, billing and contact information. Non-personal information includes information that does not personally identify you, but it may include tracking and usage information about your location, demographics, use of the Service and the Internet.

Personal Information

There are a number of circumstances in which you may supply us with your personal information. The following lists the most common ways in which we may collect your personal information:

  • Registration for an account on the Service
  • Profile information that you provide for your user profile
  • Making a donation to a charitable organization of your choice
  • Sign up to receive alerts or other information via email, text or instant message from Hopela.
  • Request for customer service or other assistance
  • Service related communications, e.g. account verification; technical notification
  • Participation in communities, chat rooms and comment threads, other fora, and other interactive services
  • Submission of content or other data and information on any part of the Service that permits it
  • Any other place on the Service where you knowingly volunteer personal information

Non-Personal Information

In addition, when you interact with the Service, we may collect certain information that does not identify you individually and our servers may automatically keep an activity log of your use of our Service (“Non-Personal Information”). Generally, we collect and store the following categories of Non-Personal Information:

  • Non-identifiable demographic data such as age, gender, and five-digit zip code.
  • Device information about your computer, mobile device, or other device that you use to access the Service. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.
  • Analytics and usage information about your use of the Service.
  • Additional “traffic data” and log files such as time of access, date of access, software crash reports, session identification number, access times, and referring website addresses.
  • Other information regarding your use of the Service.

Collection of Your Source IP Address/Location Information

We will collect and store location information about you on the Service and associated with your account that you volunteer on the Service or enable through the Service or your device. We will delete any location information that you request is deleted. We also collect and store your device’s source IP address which may disclose the location of your device at the time you access the Service.

Collection of Personal and Non-Personal Information From Other Sources

We also may collect and store information about you that we receive from other sources to enable us to update and correct the information contained in our database and to better customize your experience on the Service.

Use of Cookies, Flash Cookies, Web Storage, and Web Beacons

Like many websites, we may use “cookies”, which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences and actions. We use cookies to track use of our Service and online services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer, you can usually modify your browser setting to decline cookies.

How Do We Use Your Information?

We use the information we learn from you to help us personalize and continually improve your experience on the Service. We may use your Personal and Non-Personal Information in the following ways:

General Uses

  • Provide you with the content, products and services (including your donations) that you request.
  • Connect you with charitable organizations of your choice.
  • Upload your content to our Service as you request.
  • Communicate with you about your account or transactions with us and send you information about features and enhancements on our Service.
  • Personalize content and experiences on our Service, including providing you reports, recommendations and feedback based on your preferences.
  • Detect, investigate, and prevent activities that may violate our policies or be illegal.
  • Perform statistical, demographic, and marketing analyses of users of the Service.

Use of Your Location Information

Specifically, we use your location information to:

  • Provide you with the products and services you request.
  • Personalize content on our Service, including providing you reports, recommendations and feedback based on your preferences.
  • Optimize or improve our products, services and operations.
  • Detect, investigate, and prevent activities that may violate our policies or be illegal.
  • Perform statistical, demographic, and marketing analyses of users of the Service and their purchasing patterns.

Who Do We Provide Your Information To?

Except as disclosed in this Privacy Policy, we do not disclose information about your Personal Information collected online to any companies not part of Hopela or its subsidiaries or related entities. In no event will we sell or rent your Personal Information as part of a customer list or similar transaction.

Charitable Organizations

We will disclose Personal Information, including your name and email address, to any charitable organization to which you make a donation via the Service.

Publicly Posted Content

When you post content publicly via the Services your name or user name may be associated with such content and shared publicly. If you do not wish to have your name associated with such content, do not post content publicly to the Service.

Third-Party Agents

We may have third-party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as hosting, billing, and customer service. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information.

Emergency Situations

We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to protect and defend our rights or property, the Service or our users.

Use of Non-Personal Information

We may disclose or share Non-Personal Information in any other manner that we deem appropriate or necessary.

Hopela E-mail and Text Communications

E-mail communications and text messages sent from Us are designed to make Your Hopela experience more efficient. By participating in the Services, You specifically agree to accept and consent to receiving e-mail communications and text messages initiated from Us, which include relevant information regarding your use of the service.

What Steps Are Taken To Keep Personal Information Secure?

We are concerned about ensuring the security of your Personal Information. We exercise great care in providing secure transmission of your information. Personal Information collected by our Service are stored in secure operating environments. Our security procedures mean that we may occasionally request proof of identity before we disclose your Personal Information to you.

How Can We Transfer Your Personal Information?

Your information collected through the Service may be stored and processed in the United States or any other country. By registering for and using the Service you consent to the transfer of information to the US or any other country.

How Long Do We Keep Your Information?

Following termination or deactivation of your account, we may retain information for a commercially reasonable time for backup, archival, and/or audit purposes.

What Happens When I Link To or From Another Website?

This Service may contain links to other websites operated by third parties. Please be advised that the practices described in this Privacy Policy for Hopela do not apply to information gathered through these other websites.

Governing Law

This Service is published in the United States. We attempt to protect the Personal Information of all users of our Service and comply with local data protection laws to the extent they may apply to the Hopela services.

Assignment

We may change our ownership or corporate organization while providing the Service. As a result, please be aware that we may transfer some or all of your information in such events.

Changes to This Policy

As our Service continues to develop, we may add new services and features to our Service. In the event that these additions affect our Privacy Policy, this document will be updated appropriately.

How Do I Opt-Out or Correct Information About Me?

You may always opt-out of receiving future e-mail messages and newsletters from Hopela.

Your California Privacy Rights

California Civil Code Section 1798.83 permits customers of Hopela who are California residents to request certain information regarding its disclosure of their personal information to third parties for their direct marketing purposes. These Services will respect your browser’s Do Not Track signals.